What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously however certain services may not be available until you create an account or login.
Our systems may also record your IP address; this is to aid in prevention of fraud and to offer more security for users of our site.
Do we use Google Analytics?
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions and orders
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide may be used by us to send you information, respond to inquiries, and/or other requests or questions, by registering your email on our system you agree to use email as a long-distance means of communication.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
All information is held in accordance with the UK Data Protection Act (1998), any information we hold on our server is secured under lock and key and access is restricted to authorised company personnel only.
We do not process any payment information on our site, instead all supplied payment information is processed offsite through the secure PayPal payment system, after a transaction is made, no private payment information such as Credit/Debit Cards, Expiry Dates or CVV codes are stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow this) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
What are my rights?
As a provision of the UK Data Protection Act you have a right to request that all information we hold about you be permanently removed from our systems. We comply fully with the UK Data Protection Act and will honour all requests to close your online account within 1 to 2 business days of receiving the request. Once we delete your information you will not be able to access it again through our site. If you ever wish to shop with us again via the website you will need to register a new account.
If you wish to close your account and have your information removed from our systems please email us at firstname.lastname@example.org.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.byte-dock.com/tandc
Requesting More Information
please email us at: email@example.com.